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Technical Support

At Shawonga we understand that mining requires more than just good quality products to conquer the operational challenges involved. As a result of this, you can count on our service capabilities to ensure that these challenges are overcome in a timely and efficient manner.

A well trained and qualified team of Service Technicians are available round the clock for technical support or merely technical advice. The team which undergoes frequent training from the Original Equipment Manufacturers of the equipment we supply also offers training services to our customers on request.


In situations where it becomes essential or economically prudent to repair or completely rebuild the equipment for enhanced performance and durability, the company`s workshop facilities at its Kitwe premises can cater for this. In the past the company has carried out component repairs and rebuilds on transmissions, underground utility vehicles, Rockbreakers, Crane trucks and many more.